Frequently asked questions

Registering for a Vesteda rental home is easily done online. Find the property that suits you and follow the steps you see when you click on 'register'.

Good to know before you register: Vesteda has income requirements. These can be found on the page of the property that you are viewing. If you do not meet the income requirements, you are unfortunately not eligible for the home. You will then automatically receive a rejection by e-mail.

Read more about our income requirements

1. Search the website for your ideal home using the search bar and the search filters. View the specific property information, such as the photos, the floor plan, the specific characteristics, rent and income conditions.
2. Select the property (or properties) of your preference and register for free by clicking the register button. You can also opt for the save option and continue searching in the range.
3. Create your free search profile on the Renting at Vesteda website and complete your housing requirements and personal details. In a secure environment, you enter your other details, change your preferences and request your viewing. In this environment we guide you step by step to your new home.

Unit search

Are you registered with us and have you received a message that you can view a property? Then we ask you  to deliver a number of documents to us. These documents serve to verify your income and identity.

View the terms and conditions to be able to view a property well prepared and perhaps rent it!

Terms And Conditions Of The Tenancy Agreement

Want to have a look at one of our properties? Register via our website free of charge. We will select the most suitable candidate from the registrations that we receive for a property. We therefore advise you to complete your application file as much as possible when registering.

Would you like to be kept up-to-date on the properties available from Vesteda? Register for free and create an account.  

Register for free ( NL)

iDIN is a service provided by the Dutch national banks. As a client of a Dutch bank you can securely and easily authenticate your identity online. When submitting an option request for a property, Vesteda asks for  an online verification from you (and any co-tenant). With the service iDIN, the following information will be requested from your bank: name, date of birth and address. Read more about iDIN here.

We review the following characteristics, among others, of the candidate:

• Does the candidate meet the income conditions? (Information about these is available under income requirements).
• Does the candidate wish to rent the home as soon as it becomes available?
• Has the candidate completed the registration including the obliged documents?
• Does the composition of the candidate's household match the selected home?

If candidates have the same characteristics we check the date on which the candidate has requested a viewing. We do not use waiting lists.

We process requests for a viewing within a maximum of 10 working days. You receive an answer from us within this period.

All the properties shown on our website are available. There are no waiting lists. We will select the most suitable candidate from the registrations that we receive for a property. We therefore advise you to complete your application file as much as possible when registering.

Would you like to be kept up-to-date on the properties available from Vesteda?

Create a free account (NL)

Have you found your dream home on our website? If so, you’ll want to do everything you can to be selected. All Vesteda tenants must satisfy a number of conditions. 

Take a look at our rental conditions here.

If you satisfy all conditions, this ensures us that we have good tenants, and that our tenants have good neighbours.

If you can demonstrate that you run a joint household on a long-term basis with your partner, you are eligible to rent as a couple. Both your names will be mentioned on the rental contract. In this case, you can combine both of your incomes to calculate your maximum rent.

House sharing
You can share an appartment with two bedrooms with another person such as a friend or colleague. We call this ‘house-sharing’. 

Renting with your partner

If you can demonstrate that you run a joint household on a long-term basis with your partner, you are eligible to rent as a couple. Both your names will be mentioned on the rental contract. In this case, you can combine both of your incomes to calculate your maximum rent.

Calculate your maximum rent

Renting with someone who is not your partner (housing-sharers)

In some projects, you can share a property with another person such as a friend or colleague. We call this ‘house-sharing’. If this is allowed, this will be mentioned on the property page.

Read the important information on house-sharing with Vesteda.

We do not rent out homes to students, not even if they are sponsored by their parents. If you are not a student and want to share a home please check out the information.

No, this is not possible. The person who will be living at the property, i.e. the primary tenant, must register with the local authorities as the resident of the property. It is not legal in the Netherlands to have more than one address as your primary address. Unfortunately, it is not possible to rent from Vesteda even if you are sponsored by your parents, for example. As a tenant, you have to satisfy the income criteria yourself.

Jaap.nl, huurstunt.nl, huurwoning.nl, huurzone.nl are just a few examples of the many so-called spider websites. These websites collect a lot of data from other housing providers and showcases this on their own website. This makes it more likely that the information displayed is outdated. We therefore advise you to first look up the property with vesteda.com and fill in the address in our search bar to see if the property is still available.

These types of spider websites often charge a fee. Check the spider website where you registered for the conditions to cancel this. Registering on vesteda.com is totally free!

I'm searching for a home

Are you looking for a property and do you want to activate your account? And you have not received an activation e-mail?
We would like to give you some tips!

• Check the spelling of your email address
• Your e-mail provider can sometimes cause delays. Check again at a later time.
• Have you checked your junk mail folder?

Are you a tenant and do you want to log in? Please take a look at Mijn Vesteda.

The monthly rent has a significant impact on your budget. We want to prevent you from getting into financial problems because you are unable to pay the rent. In addition, Vesteda works for professional property owners such as pension funds and investors. Just like our tenants, they are also clients of Vesteda and expect us to select suitable tenants for our properties in a well-considered manner. This selection is based on:

• Your income in relation to the rent
• Your creditworthiness
• ID fraud
• Improper use of the rental property

We are aware that we ask you to provide a lot of personal information when you register for a rental property. It is good to know that any new neighbours you have are selected in the same manner.

If you have any questions about how we deal with your privacy, please contact us.

Contact

On our website you can find the rental properties which are available. Within every profile, under the header "Can I rent this property?" you can see what your minimum gross income requirement is.

Our requirements are calculated as follows:

An Example. Suppose you want to rent a home with a monthly rent of € 746. 

• If you want to rent the home by yourself, your gross monthly income has to be at least € 746 x 4 = € 2,984.
• If you want to rent the home with your partner, your gross monthly income combines needs to be at least € 746 x 4.5 = € 3,357.

Read here how to calculate your gross monthly income

Read here about renting with someone else

The way in which you calculate the gross monthly income depends on your situation:

• I am in salaried employment.
  
  Your monthly salary is your gross salary excluding holiday pay, bonuses, or other variable remuneration. The gross salary must be based on the fixed working hours as set out in your employment contract.
  
  If you have a temporary employment contract, we will ask you to send us an employer’s statement, in which your employer states that he or she intends to renew your contract at the end of its term by at least six months.

• I am self-employed.
  
  Divide your average net pre-tax annual profits for the past two years by 24. Enter the result as your gross monthly income.
  
  Self-employed persons will normally have to provide a security deposit equivalent to three months’ rent.

• I am retired.
  
  Calculate your gross monthly income by adding 30% to your available monthly income.
  
  
• I do not have an income or my income is not sufficient, but someone else wants to act as a sponsor for me.
  
  Vesteda does not rent out property to interested parties who are sponsored by third parties.

Do you have funds within your checking-and savingsaccount? Then you may add 10% of the assets divided by twelve to your gross monthly income.

Example: your total savings are €12,000 euros.

10% of €12,000 = €1,200 and €1,200 / 12 = €100

You may add €100 to your gross monthly income.

You may not add child maintenance to your gross monthly income. It is therefore not included when calculating the maximum rent.

If you receive spousal maintenance, you can add this to your gross monthly income.

Vesteda uses terms and conditions of the tenancy agreement. Take a look at our terms and conditions for more information.

More information about the income criteria you will find here.

Employees with a permanent contract have to pay a deposit of 1 month rent. If you are an independent entrepreneur, tenant with a foreign residence of you live in the Netherlands shorter than 2 years and you have a residence permit, a deposit for 3 months will be required.

The requested deposit may differ as a result of the submitted documents.

Every new tenant pays a one-time fee of €113.74, including VAT, to cover the administrative and contract costs involved in preparing and signing the rental contract. These include costs for a nameplate (only for apartments), viewings, My Vesteda, and digital signing of the rental agreement.

You rent a Vesteda property for a minimum of one year. The minimum notice period is one month.

Administration charge
Administrative charges – rental home agreement € 113.74 including VAT
Administrative charge – rental parking agreement € 35,00 including VAT

Change nameplate
Does your building have nameplates by the mailboxes? The costs of the first nameplate once you occupy the property are for the account of Vesteda. Would you like to change your nameplate later? If so, the change of the nameplate will be for your own account. You can request the change of the nameplate through the online dashboard My Vesteda under the repair/disturbances block.

Keys -Tag - Pass
In the event of losing a key, parking tag or parking card, you can request a new one through the online dashboard of My Vesteda. In case of theft of your keys, parking tag or parking card, we ask you to enclose an official statement issued by the local police department as an attachment. A new key, tag or card will be issued upon receipt. Would you like to order an additional key, tag or card? Please indicate as much detail as possible through My Vesteda what you would like to order. We will contact you as soon as possible to make the arrangements.

Vesteda charges the following fee’s for both theft and loss:

Home and storage unit - non-certificated key €25,-
Home and storage unit - certificated key €35,-
Parking - pass/card €70,-
Parking - key €35,-
Parking garage box - transmitter €100,-
Parking hand transmitter, issued by Q-park €150,-
Electronic key, also known as E-Key €70,-
DPI key €35,-
General entrance door / bicycle shed €35,-
General entrance door / front door €35,-
General entrance door / electronic €35,-
Security cylindrical with diverter key €35,-
Electronic key / teardrop €35,-
Only 1 pass/tag is issued per parking space.

Log into My Vesteda ( NL)

If you can demonstrate that you run a joint household on a long-term basis with your partner, you are eligible to rent as a couple. Both your names will be mentioned on the rental contract. In this case, you can combine both of your incomes to calculate your maximum rent.

House sharing
You can share an appartment with two bedrooms with another person such as a friend or colleague. We call this ‘house-sharing’. 

Do you want to rent out an apartment with two bedrooms and would you like to rent it together with your colleague, friend or sister? Vesteda rents out apartments to housing sharers. 

Would you like more information? Please check out here!

Housing with a brother/sister is allowed as long as the property is suitable for property sharing. You can recognise this by an orange bar with the text 'suitable for home sharing'. More information about home sharing can be found here.

When registering, you can indicate that you will be renting together. Then you are asked what the current living situation is of the co-tenant. Here you can tick 'other'.