Newsletter Vesteda
March 2026
In this newsletter
In this edition, we show you how we are continuing to work with residents to create pleasant, green and accessible neighbourhoods. With spring just around the corner, we share a few tips on how to make your garden or balcony greener and future-proof. We also provide a brief overview of new developments at Vesteda. Finally, we invite everyone to join us on 5 May for a Freedom Meal, a moment to get together and reflect on the value of freedom.
We hope you enjoy reading this newsletter.
Introducing: Regional Coordinator Conny Jansen
Together we can make a difference in the neighbourhood
Resident Marie Jose Smolders from Eindhoven missed having a garden. So, together with other local residents, Marie Jose started small initiatives to make the local living environment more beautiful and greener. “Everyone contributes in their own way, and that’s what connects us”, she says.
In this video, Marie Jose explains what she’s done in Eindhoven.
Perhaps you help your neighbours, organise something in your street or have a good idea for your neighbourhood. Vesteda works closely with the Huis van Actief Burgerschap (House of Active Citizenship) organisation to boost neighbourhood initiatives. Let us know what you do, or any ideas you may have!
Email your idea or question to: feedback@vesteda.com
General news Vesteda
Vesteda manages the largest residential investment fund in the Netherlands. Investors in this fund can decide every seven years whether they wish to continue with their investment.
Vesteda announced today that a large number of investors have opted to reduce (part of) their investment on this occasion. This decision is related to the increased value of their investments and for tax reasons. Vesteda is financially strong and has positive preliminary annual results. To enable us to make (redemption) payments to investors, Vesteda is considering a number of options, such as selling homes and attracting new investors.
If Vesteda sells homes or complexes, we always do this with our tenants’ interests in mind. We ask tenants’ associations for advice, and we inform our tenants well in advance of any changes. It is important for you to know that your lease will remain unchanged, even if your home may have a different owner in the future. If you have any questions, please visit our website or contact us.
My Vesteda - your online customer portal
Did you know that you can submit your repair request online via My Vesteda 24 hours a day?
Urgent notification?
Do you have a serious leak, is your heating not working or is the lift broken? For emergencies, we are available 24 hours a day by phone on our general phone number.
New: Call Vesteda via Tolkcontact Teletolk
At Vesteda, we believe it is important that everyone is able reach us, even if telephone contact is not something you can take for granted. This is why you can now also reach us via Tolkcontact Teletolk. Thanks to this service, you can now easily call us with the help of a sign language interpreter or text mediator. This is a great step towards accessible and equal service provision.
How does it work?
On our contact page, you will find a button that takes you to the free Tolkcontact call portal. You can use this button to choose how you want to communicate:
- Dutch Sign Language (via video)
- Text (without video)
The moment you call, you will be connected to an interpreter. That interpreter will then call our customer service department. Our employee hears the interpreter’s voice and responds to it; the interpreter translates everything they say into sign language or text for you. This creates a three-way conversation with you as a full participant, all in your own language and at your own pace.
Who is Teletolk intended for?
The service is suitable for anyone who:
- Is deaf
- Is hard of hearing
- Has a speech impediment
- Prefers to communicate in sign language or text
Want to try it now?
Visit our contact page and click on Call via Tolkcontact Teletolk.
Once you have done this, you can easily choose between Sign Language or Text and start your conversation with us.
My Vesteda - your online customer portal
Change or terminate your lease?
Change or terminate your lease?
Submitting a repair request?
Submitting a repair request?
In the event of an emergency, you can of course reach us by phone via 088-456 16 56, but reporting via My Vesteda is the most efficient way to submit all other repair requests. When you submit your repair request via My Vesteda, in most cases it will be forwarded directly to the right maintenance company, without the intervention of one of our colleagues.
My Vesteda - your online customer portal
Change or terminate your lease?
Submitting a repair request?
Will you be joining us for a Freedom Meal this year?
On 5 May, we celebrate our freedom in the Netherlands. Freedom is something that can never be taken for granted. Not here and not anywhere else in the world. This is precisely why it is so important to get together to reflect on what freedom means to each of us.
Vesteda is a proud partner of the National Committee 4 and 5 May, which brings people together for Freedom Meals, so they can reflect on the importance of freedom. During a Freedom Meal, you join a table in your neighbourhood. We share stories about freedom and a lack of freedom, meet new people and turn strangers into acquaintances. Eating together connects us and helps us to gain a better understanding of each other’s worlds.
Would you like to join us?
Check the map to see where a Freedom Meal is being organised in your neighbourhood.
Is there no Freedom Meal in your neighbourhood yet?
Then organise one yourself. You can register via the National Committee 4 and 5 May website:
Register your Freedom Meal before 28 March at the latest.
Spring tips for your garden or balcony
Spring is the perfect time to freshen up your garden or balcony. With just a few simple steps, you can make your outdoor space not only more beautiful, but also cooler and greener. Extra greenery helps combat heat and improves the absorption of rainwater.
Start by tidying up: remove old leaves and twigs, loosen the soil and feed your plants. And don’t worry about leaving a bit of messy corner , that’s great for insects. Maybe the pots on your balcony could also do with a bit of a refresh.
Where possible, replace paving stones with greenery. Did you know that a growing number of local authorities now offer a paving stone collection service? They’ll happily collect the paving stones from your property completely free of charge! Take a look at www.nk-tegelwippen.nl to see if your local authority is participating in the initiative! Do you not have a garden? Pots or planters on your balcony are a good alternative.
Prune your shrubs and climbing plants for a fresh start and choose strong varieties that attract bees and butterflies, such as lavender, sage or ornamental grasses. With flowering plants throughout the season and some extra shade, you’ll soon be able to enjoy your garden or balcony to the full.
With a little attention now, you can enjoy a green, vibrant outdoor space all spring and summer. Have fun outdoors!
Housing benefit rules have changed: what does this mean for you?
From 1 January 2026, housing benefits are subject to new rules. Thanks to these changes, more tenants will qualify to receive housing benefits, even if they were previously unable to do so. We have summarised the most important points for you below.
1. No more maximum rent limit
Until the start of this year, your rent could be considered ‘too high’ for housing benefit. From 2026, this condition no longer applies. This means that you may still be eligible for housing benefit even if your rent is higher than the previous maximum, as long as you meet the other conditions.
The benefit is calculated up to a maximum of € 932.93 (for people aged 21 years and older) or € 498.20 (up to 20 years).
2. New age limit for young people
The age limit is now lower: from 2026, young people up to the age of 21 are subject to the lower youth limit.
Are you 21 or 22 years old? If so, from 2026 onwards, you may be able to receive more housing benefit than you previously qualified for.
3. Service costs no longer count
From 2026 onwards, the Tax Authority will only look at your basic rent. Service costs will no longer be included in the calculation of housing benefits.
Did you previously receive benefit for service charges? If so, the Tax Authority will automatically adjust this.
Make a test calculation
You can easily make a test calculation for 2026 on the Tax Authority website: this will show you immediately whether you are eligible and how much benefit you may receive.
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