Newsletter Vesteda
summer 2025
In this newsletter
In this newsletter, we provide a number of tips on how to prevent heat stress and introduce our colleagues from the Northeast region. We are happy to help you with any questions or requests you may have via My Vesteda and we tell you more about our collaboration with the Dutch Society for the Protection of Birds (Vogelbescherming Nederland).
Enjoy reading and have a great summer!
My Vesteda - your online customer portal
Did you know that you can submit your repair request online via My Vesteda 24 hours a day?
Urgent notification?
Do you have a serious leak, is your heating not working or is the lift broken? For emergencies, we are available 24 hours a day by phone on our general phone number.
Meet the team
Northeast region
Meet our colleagues from the Northeast region. With a dedicated team of 10 colleagues, they manage and rent out approximately 3,500 homes in the provinces of Groningen, Drenthe, Friesland, Overijssel and Gelderland.
From Leeuwarden to Nijmegen and from Ede to Emmen, Vesteda's Northeast regional team is active in a large part of the north and east of the Netherlands.
This committed team works from two locations: Assen and Arnhem. From these bases, they work hard every day to manage, maintain, and ensure the living enjoyment of thousands of Vesteda tenants.
Martijn Bralts - manager Northeast
Whether this involves service requests, maintenance, or new rentals, together they make sure that everything runs smoothly.
The entire team works to make people feel at home quickly!
Keep your home cool in the summer!
A pleasant temperature in your home is an essential part of healthy and comfortable living. Hot summers, well-insulated homes and insufficient ventilation can sometimes lead to uncomfortably high temperatures.
There is a lot you can do as a tenant to prevent your home from heating up too much. For example, ventilating your home at night can reduce the temperature in your home by 3-4 degrees. You can do this by opening several windows, preferably in different sides of your home, and with your interior doors left ajar during the night.
Would you like to know more about how to keep your home cool? Check out our tips.
My Vesteda - your online customer portal
Change or terminate your lease?
Change or terminate your lease?
Submitting a repair request?
Submitting a repair request?
In the event of an emergency, you can of course reach us by phone via 088-456 16 56, but reporting via My Vesteda is the most efficient way to submit all other repair requests. When you submit your repair request via My Vesteda, in most cases it will be forwarded directly to the right maintenance company, without the intervention of one of our colleagues.
My Vesteda - your online customer portal
Change or terminate your lease?
Submitting a repair request?
Dutch Society for the Protection of Birds
We have extended our partnership with the Dutch Society for the Protection of Birds (Vogelbescherming Nederland)!
Our two organisations have been working closely together to create a greener, bird-friendly living environment since 2018.
By building in a nature-inclusive way, with nesting stones, green roofs, and more greenery around our homes, we are creating room for birds, bats, and bees in the city.
Together, we are creating a pleasant living environment for people, animals and insects!
Tips from Vesteda: how to leave your home when you go on holiday
1. Make your home look lived in
Use timers for lights and appliances to make your home look lived in.
Ask neighbours to empty your mailbox on a regular basis and open and close your curtains, and maybe ask them to park their car in your driveway.
2. Keep your plans private
Avoid sharing your holiday plans on social media until you return.
Inform your neighbours of your absence and ask them to keep an eye on your home.
3. Secure your home
Make sure all your doors and windows are properly locked. Remove any objects such as rubbish bins and garden tables that burglars could climb up on to gain access.
Do you want to barbecue safely and enjoyably?
The summer months are perfect for cooking outdoors and eating together. But please bear in mind that barbecuing on balconies or in (shared) gardens can cause nuisance or unsafe situations. For this reason, barbecuing is not allowed in many of our apartment complexes. Always check the house rules first.
Would you still like to barbecue and is this allowed according to the rules? Then consider an electric barbecue and please always consult your neighbours. This way, you can keep it pleasant and safe for everyone.
Follow us on social media?
Did you know that we are also active on social media? You can follow us on Instagram, TikTok, and Facebook.