Newsletter Vesteda
Autumn 2026
In this newsletter
At Vesteda, want to do more than just provide homes for people. We work hard every single day to ensure our tenants can enjoy pleasant living, excellent service and engaged neighbourhoods. In this newsletter, we’d like to tell you more about a number of exciting new developments and initiatives. For instance, we’re proud of our B Corp certification and you’ll learn about how our digital assistant Viktor is providing our tenants with ever-better support. We also share inspiring stories about art that brings residents together, the possibilities of room rentals via ‘Onder de Pannen’ and a special donation to this initiative.
We hope you enjoy this month's newsletter.
Vesteda is a B-corp
We are proud of our B Corp certification. This certification demonstrates that we invest not only in housing, but also in people, society and the environment. This is assessed every three years by the independent organisation B Lab.
This certification reflects how we want to operate: with a focus on our tenants and the neighbourhoods in which we operate, plus we want to make a positive contribution to society. This is evident in our commitment to sustainable housing, our aim to reduce energy costs, responsible maintenance and a pleasant living environment.
Would you like to find out more?
My Vesteda - your online customer portal
Did you know that you can submit your repair request online via My Vesteda 24 hours a day?
Urgent notification?
Do you have a serious leak, is your heating not working or is the lift broken? For emergencies, we are available 24 hours a day by phone on our general phone number.
Have you met Viktor yet?
Did you know that our AI agent, Viktor, has had more than 3,000 unique conversations over the past seven months, answering queries from tenants and house hunters?
We’re really pleased to have Viktor on our website, not least because he’s also available in the evenings and at weekends!
Have you tried contacting Viktor yet? He’d be more than happy to help you!
My Vesteda - your online customer portal
Change or terminate your lease?
Change or terminate your lease?
Submitting a repair request?
Submitting a repair request?
In the event of an emergency, you can of course reach us by phone via 088-456 16 56, but reporting via My Vesteda is the most efficient way to submit all other repair requests. When you submit your repair request via My Vesteda, in most cases it will be forwarded directly to the right maintenance company, without the intervention of one of our colleagues.
My Vesteda - your online customer portal
Change or terminate your lease?
Submitting a repair request?
Unique art in Enschede
At the ‘De Weverij’ apartment building in Enschede, local artists from the AKI ArtEZ Academy of Art and Industry collaborated with residents to create a unique design for the building’s entrance hall.
Residents were given the chance to meet the artists in person and share their ideas during a drinks reception.
And the end result is impressive! A stunning mural that celebrates connection, engagement, history and creativity. This initiative was realised in collaboration with the House of Active Citizenship (het Huis van Actief Burgerschap).
Do you have your own creative idea that you think would make your apartment building even more beautiful? Please tell us about it.
Room letting
Onder de Pannen
We have been working with Onder de Pannen since 2022. This initiative offers our tenants the option to temporarily let a room in their home to someone who has lost their home due to unforeseen circumstances. Curious?
Watch the videos featuring Jacqueline, a Vesteda tenant, and Patrick, who was forced to leave his student accommodation before he’d found a new place to live.
Along with Shirley and Norman, both Vesteda tenants who have previously let a room in their home through Onder de Pannen and are now looking for a new match.
If you’re interested in this initiative, please feel free to contact us.
Donation
Our in-house furniture sale has not only given that furniture a new lease of life, but has also raised a tidy sum for a good cause. Thanks to the sale of old furniture from our show homes, we were able to donate € 4,204 to the Onder de Pannen initiative.
This donation will help them improve their website, making it even easier for people looking for temporary accommodation – or those with accommodation to offer – to find each other.
Watch the video's
Follow us on social media
Did you know that we are also active on social media?
You can follow us on Instagram, Tiktok en Facebook.