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Contact with Vesteda

Urgent matter? Call us at +31(0)88 456 16 56

You can contact us by phone for urgent matters 24 hours a day.

call us now

Frequently asked questions

View our top 5 of the most frequently asked questions and their answers. Is your question not listed? Scroll down for our contact details.

How do I calculate my maximum rent?
  • I want to rent a property based on one income:

    Your gross monthly income / 4 = your maximum rent

    Example: your gross income is €3,000 per month. You can rent a property with a maximum monthly rent of €3,000 / 4 = €750.

  • I want to rent a property together with my spouse:

    Your gross monthly income / 4.5 = your maximum rent

    Example: your total gross income is €4,500 per month. You can rent a property with a maximum monthly rent of €4,500 / 4,5 = €1,000.
How do I register for a Vesteda rental home?

Registering for a Vesteda rental home is easily done online. Find the property that suits you and follow the steps you see when you click on 'register'.

Good to know before you register: Vesteda has income requirements. These can be found on the page of the property that you are viewing. If you do not meet the income requirements, you are unfortunately not eligible for the home. You will then automatically receive a rejection by e-mail.

Read more about our income requirements

    1. Search the website for your ideal home using the search bar and the search filters. View the specific property information, such as the photos, the floor plan, the specific characteristics, rent and income conditions.
    2. Select the property (or properties) of your preference and register for free by clicking the register button. You can also opt for the save option and continue searching in the range.
    3. Create your free search profile on the Renting at Vesteda website and complete your housing requirements and personal details. In a secure environment, you enter your other details, change your preferences and request your viewing. In this environment we guide you step by step to your new home.

Unit search

What conditions must I satisfy to be eligible for a Vesteda rental property?

Have you found your dream home on our website? If so, you’ll want to do everything you can to be selected. All Vesteda tenants must satisfy a number of conditions. 

Download our rental conditions here.

If you satisfy all conditions, this ensures us that we have good tenants, and that our tenants have good neighbours.

How can I view a property?

Want to have a look at one of our properties? Register via our website free of charge. We will select the most suitable candidate from the registrations that we receive for a property. We therefore advise you to complete your application file as much as possible when registering.

Would you like to be kept up-to-date on the properties available from Vesteda? Register for free and create an account.  

Register for free ( NL)

I want to view a property. Which documents must I provide?

Are you registered with us and have you received a message that you can view a property? Then we ask you by e-mail to deliver a number of documents to us. These documents serve to verify your income and identity.

View the checklist to be able to view a property well prepared and perhaps rent it!

Required documents checklist

Other questions

Is your question not listed in our top 5? View the list of all frequently asked questions and answers or scroll down for our contact information.

Frequently asked questions

Contact us directly

Couldn't find the information you were looking for? We are glad to help you out. Contact us directly.

Call us

On working days we are available by phone between 8.30 a.m. and 5 p.m.

Call us at +31 (0)88 - 456 16 56

Is there a leak, does the heating not work, or is the lift broken? We can be contacted by phone for urgent matters 24 hours a day.

call us now

Email us

Our email address is

We will try to answer your e-mail within 10 working days.

Do you have a question about your rental home or your rental contract? Log into My Vesteda (NL) and ask your question.

Email us directly

Send us mail

Our postal address is Postbus 75675, 1070 AR AMSTERDAM, THE NETHERLANDS.

We will try to process your mail within 2 weeks.

Send us a Facebook message

We will try to reply within one working day.

Your Facebook message will be answered by the same customer service team that answer emails and phone calls. To guarantee quick processing of your request, we kindly ask you to contact us via one single channel.

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